COMMUNICATION WITH THE RECORD OFFICES
Following the launch of ECHS and formation of Armed Forces
Tribunals (AFTs) throughout the country, the need for an effective and fast
means of communication with the respective Record Offices becomes very much essential
for the Ex-servicemen and their families.
It is therefore necessary that every Record Office should
attend the correspondence from the ex-servicemen with utmost sincerity and
speed. At present the mode of
communication by the ex-servicemen with their Record Offices is only by
Ordinary Post or Registered post with field post office numbers through the
Indian Postal Service.
This mode of communication, slowly becoming unpopular,
because of abnormal delay and non-reliability.
Unfortunately these record offices are not accessible by most modern
courier services. Also these record
offices are not accessible by Internet email services.
Because of these restrictions, large number of ex-servicemen
and their families are finding it very difficult to contact the record offices
for some urgent information regarding ECHS membership, Part II order, sanction
of family pension in respect of aged widows and grievances through Armed Forces
Tribunal etc.,
The position with the CDA(P) Allahabad is alarming. Crores and Crores of rupees being allotted
for Defence budget every year, still the
great CDA(P) Allahabad officials are writing most important letters by hand
in cheapest paper.
There is a great advancement in the information and
communication technology in India. Our
Record Offices and CDA(P) Allahabad may be provided with modern communication
terminals to address the grievances of millions of defence pensioners and
family pensioners living all over the country.
This is an urgent need. The
Government should come forward with new policy to improve communication with
the record offices and the CDA(P) Allahabad with speed and courtesy.
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